The Story Wines is oddly located in a drab, southern suburb of Melbourne, Australia. There we receive grapes from some fabulous Grampians and Henty vineyards, and turn them into wine. Each vintage there is a new story to tell, and each year our label changes to reflect that story. Small budgets, small vineyards, engaging subjects.

FAQS

Can I choose my own wines?

Yes, select the Choose Your Own Pack and then select the wines that are available.

 

Can I update my own details?

Yes, you can manage the following in your My-Account/Wine Club page.

  • Billing and Shipping Details
  • Payment Details including updating expired Credit Cards
  • Edit Wines for Choose Your Own Pack
  • Switch between Packs
  • View Orders and Invoices

 

Click here to access your account if you already have created one. If not, go through the signup process and upon checking out you will create an account with a password.

 

Can I change my wines for Choose Your Own Pack?

Yes, please log in to your Account page here, and select your wine club order. On your Wine Club page select the button “View/Edit Wines”, here you can update your selection and press “Save” to finish.

 

Can I change the frequency of delivery?

No, currently our packs are sent out twice a year in May and November.

What discounts are available?

Book Club members receive 20% off cellar door prices

 

How do I receive my discount on purchases other than wine club?

Make sure you log into your account. You can access your account by clicking here. Once logged in you will receive your discount on al purchases when in checkout.

 

Are my Credit Card details stored on the site?

No. We use Stripe payment gateway as well as a SSL certificate to protect your privacy. To read more about our payment gateway and the way it handles your credit card details read here.

 

I have forgotten my password how do I retrieve it?

Please navigate to the My Account page by clicking here. On this page you can click on “Lost Password”